Payment Policy

How do I know my payment transaction is secure?

We ensure that every credit card transaction occurs within a secure environment. The Ranelo  payment system has a 128-bit SSL security encryption. You can see the transaction is secure if you see a key lock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secure.

Ranelo is committed to a safe, enjoyable and smooth online shopping experience for all customers. For your safety, Ranelo has implemented a payment security screening process. Confirmation of customer details on certain orders may be required prior to the order being processed. Please ensure that you provide accurate and up to date contact information should we need to confirm the security of your order.

How can I pay for my order?

When you are ready to purchase your items, click the Proceed to Checkout button. Please log in if you have an account with us, if you do not already have an account you will be prompted to create one, or you can checkout as a guest only.

On your payment screen you will see the total amount of items. Please add your payment method and billing address.

Our accepted payment methods
We currently accept the following payments:

• Credit card (American Express, Visa, Mastercard and UnionPay)
• Shop Pay
• Google Pay
• Apple Pay

Ranelo

For Further Inquiries:
If you have any further questions, please contact our customer services at:

Email: Contact@Ranelo.shop